Our third blog, following the publication of our new report “The Seamless Passenger Journey is Smart Airports – 2021 Edition”, discusses how the latest projects, installations and vendor portfolio developments demonstrate the sector’s direction of travel. The Necessary Evolution in Vendor-Client Relationships to Survive and Thrive Our report examines and discusses the changing nature of…
This is the second blog written using the in-depth data and analysis in our new report “The Seamless Passenger Journey is Smart Airports – 2021 Edition”. Our first blog examined the qualitative trends and factors shaping the market and how airport and airline strategies have been forced to adapt. This accompanying blog focuses on the…
Following the release of our new smart airports research report, this is the first of a number of pieces examining the market for airport self-service and automated touchpoints, the trends shaping it and the expectations for seamless passenger journeys. A Clear Changing Emphasis and Strategic Approach As with many sectors and the adoption of new…
In-flight duty free revenue has been in decline for some time with a number of high-profile airlines such as KLM, American Airlines and Qantas having ditched the service in recent years. In a study conducted by the Duty-Free World Council and published by APEX, researchers found in-flight sales fell from 7.3 per cent of total…
Air travel has been massively impacted and disrupted in the past six months. Until Covid-19 hit, the biggest challenge facing airport operators and airlines was how to cope with an ever-increasing demand for air travel and the limited infrastructure to support it. Now, they are scrambling for survival as the industry has been turned on…
Smart Airports Encapsulate a More Tangible Smart City Business Opportunity for Technology Vendors Airports are a Less Complicated Opportunity with a Clearer ROI Technology vendors and service providers have been looking to promote their hardware and software platforms for smart cities for over five years. There have been advances made in developing some aspects of…
With forecasts for growth in air travel ranging from 60% to 100% over the next 20 years, airport operators, airlines and governments face a number of significant challenges. The predominant question is how to cope with the far greater passenger numbers (and airfreight) without doubling the number of airports. There will certainly continue to be…