Airports and airlines are looking to adapt to new market conditions and challenges, whilst striving to offer improved levels of customer service. To do this they continue to invest in new technologies and explore new processes. Innovation can help to gain competitive advantage, improve passenger experience, heighten security and increase operational efficiency.

Concurrent to this, government regulators and border agencies are looking to modernise and take legislate for the greater inclusion of biometrics in entry/exit programmes. Advances in digital identity, mobile verification and trusted digital travel documents have the potential to transform processes as part of new smart border programmes.

Amid a landscape of rapidly developing digital capabilities in wider society, our reports help vendors and developers, airports, airlines and government bodies track, forecast and respond to growing passenger expectations and an evolving landscape.

Our work in this sector is based on extensive primary research with leading stakeholders across the ecosystem, which is the foundation of our methodology for all of our reports and services.

The Seamless Passenger Journey in Smart Airports - 2023

As air passenger traffic approaches pre-pandemic levels, airlines and airport operators are facing renewed challenges in passenger handling and processing on-site with reduced resources. Recruitment drives alone will not prevent the re-occurrence of reported delays and queues, especially as traffic levels rise to new highs over the coming years.

This second edition provides analysis and discussion related to the adoption of more self-service and automation, enabled by biometrics and digital identity. Plus new approaches incorporating mobile and off-site processes as more efficient and alternative approaches are explored.

Publishing Q4 2023

Free Infographic - The Seamless Passenger Journey

Self-service and automated touchpoints are forecast to account for 26% of revenues associated with the seamless passenger journey between 2020-2030. When including maintenance, contract renewals and revenues associated with supporting biometric identity management platforms and passenger processing, it becomes an estimated $8.7bn opportunity.

Our free infographic introduces some of the key findings from our recent report on The Seamless Passenger Journey in Smart Airports.

Smart airport technologies research

The Seamless Passenger Journey in Smart Airports - 2021

The report provides a timely insight into the current smart airports market status and future direction. It reviews the impact of COVID-19 on investment decisions in each region and outlines how the adoption of smart airport touchpoints can aid recovery and improve operational efficiency.

This is based upon detailed market data and analysis of trends and factors for each touchpoint by region and airport size. Long-term forecasts are provided for market penetration, installed base, annual installations and market value.

Published Q3 2021

NEW: Smart Airports Tracker

As an extension to our coverage of airport passenger touchpoints and related technologies, we are launching a new bi-annual tracker service. The tracker will equip subscribers with reliable data on touchpoint installations around the globe. This will offer invaluable insight to stay on top of emerging market opportunities and competitive threats.

Launching Q3 2023

The Future of Airport Security & Baggage Solutions - 2024 Edition

Valour Consultancy is interested to understand the level of interest in a syndicated report exploring the airport security and baggage sectors. Register your interest to discuss the scope of this proposed research in more detail.

Estimated 2024

Smart Borders: Land, Air & Sea - 2023 Edition

A new, proposed study investigating evolving border control technologies and processes. Produced in conjunction with P.A.ID Strategies. Enquire for further information.

Estimated Q4 2023

AVAILABLE NOW

The Seamless Passenger Journey in Smart Airports - 2023

As air passenger traffic approaches pre-pandemic levels, airlines and airport operators are facing renewed challenges in passenger handling and processing on-site with reduced resources. Recruitment drives alone will not prevent the re-occurrence of reported delays and queues, especially as traffic levels rise to new highs over the coming years.

This second edition provides analysis and discussion related to the adoption of more self-service and automation, enabled by biometrics and digital identity. Plus new approaches incorporating mobile and off-site processes as more efficient and alternative approaches are explored.

Publishing Q4 2023

Free Infographic - The Seamless Passenger Journey

Self-service and automated touchpoints are forecast to account for 26% of revenues associated with the seamless passenger journey between 2020-2030. When including maintenance, contract renewals and revenues associated with supporting biometric identity management platforms and passenger processing, it becomes an estimated $8.7bn opportunity.

Our free infographic introduces some of the key findings from our recent report on The Seamless Passenger Journey in Smart Airports.

Smart airport technologies research

The Seamless Passenger Journey in Smart Airports - 2021

The report provides a timely insight into the current smart airports market status and future direction. It reviews the impact of COVID-19 on investment decisions in each region and outlines how the adoption of smart airport touchpoints can aid recovery and improve operational efficiency.

This is based upon detailed market data and analysis of trends and factors for each touchpoint by region and airport size. Long-term forecasts are provided for market penetration, installed base, annual installations and market value.

Published Q3 2021

NEW: Smart Airports Tracker

As an extension to our coverage of airport passenger touchpoints and related technologies, we are launching a new bi-annual tracker service. The tracker will equip subscribers with reliable data on touchpoint installations around the globe. This will offer invaluable insight to stay on top of emerging market opportunities and competitive threats.

Launching Q3 2023

COMING SOON

The Future of Airport Security & Baggage Solutions - 2024 Edition

Valour Consultancy is interested to understand the level of interest in a syndicated report exploring the airport security and baggage sectors. Register your interest to discuss the scope of this proposed research in more detail.

Estimated 2024

Smart Borders: Land, Air & Sea - 2023 Edition

A new, proposed study investigating evolving border control technologies and processes. Produced in conjunction with P.A.ID Strategies. Enquire for further information.

Estimated Q4 2023