The Check-In Kiosk Is Not Dead!

We’re certainly not the first to question the viability of check-in kiosks, as early as 2012 there was talk of the check-in kiosk being under threat from online check-in. This being a response to Singapore Airlines’ removal of 24 units from Changi the year prior. So why are we raising this point now? In recent years, we…

The Coming (DTC) Revolution

There is a new reason to get yourself onto the vibrant streets of Camden, and no, this time it’s not for the music, bars, or markets. Camden’s imposing 19th-century St. Pancras station, pictured above, is now home to one of the UK’s latest border projects. iProov, Entrust and Inverid have partnered with Eurostar, to get…

Airports Passenger Touchpoint Tracker

Valour Consultancy Introduces Smart Airports Passenger Touchpoint Tracker

This quarter (Q1 2023), Valour Consultancy will be launching a new smart airports passenger touchpoint tracker service providing unrivalled data, insight and intelligence to our clients in the airports and borders space. Smart Airports Passenger Touchpoint Tracker The smart airports passenger touchpoint tracker service is designed to complement our existing services, including the well-received study…

New airport touchpoint installation tracker to provide unparalleled insight into passenger journey enhancements

As an extension of Valour Consultancy’s growing research coverage of progressive airports and related technologies, a new market tracker service is launching in Q3 2022 . This new service follows Valour Consultancy’s comprehensive market intelligence report on The Seamless Passenger Journey in Smart Airports, which published in late 2021. Tracker subscribers will receive bi-annual updates…

From R numbers to ROI numbers – how airport self-service technologies are driving post-pandemic recovery

The “R number” is just one of numerous pandemic-related terms which have regrettably become part of our everyday vocabulary. Measuring it is not always straightforward, but it has rarely brought good news for the aviation industry. While airports are still enduring the worst crisis in their history, the growing adoption of self-service and automation technology…

New arrival brings payments, authentication and identity expertise to Valour Consultancy

In a piece of internal company news, we are delighted to announce the arrival of John Devlin, who is joining Valour Consultancy on a permanent basis as a Director and Senior Analyst. John (JD) joins from P.A.ID Strategies, a company he founded in 2015. The organisation’s focus on Payments, Authentication, Identity (P.A.ID) and Security of…