The Seamless Passenger Journey in Smart Airports - 2025

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The Seamless Passenger Journey in Smart Airports – 2025

The second edition of our Seamless Passenger Journey in Smart Airports report provides insights into the current smart airports market and the subsequent direction it is heading. Consumers will understand market demand and the commercial forces shaping the processes for passenger processing in airports, maximising opportunities and facilitating informed strategies going forward.

This latest report analyses the current issues surrounding increasing passenger traffic, compounded by reduced human resources and capacity limitations in the established markets, whilst expansion and modernisation are essential in many countries to ensure they are equipped for the future. Essentially, many stakeholders are required to do more with less. Several data points have been employed to assess how airports, airlines and government agencies are tackling this issue. These include relevant factors, such as:

Touchpoints, including kiosks, egates, self-bag drop, pods and totems
Biometrics
Identity Management Platforms (IMPs) and digital identity
Border control and management programmes
Digital Travel Credentials (DTCs)
API PNR
Regulations, including data protection and privacy
Airport IT and software, including common use
Cloud-based solutions
Service contracts
Offsite capabilities
Mobile, for passengers and agents

For products we will provide both installed base and annual installations, along with related touchpoint and service revenues, seamless market value, total market value, biometric attach rates and the total available market. Airports will be evaluated through tier, region and by touchpoint.

The report consists of 189 pages, with 135 tables and 68 charts. A full list of the 37 companies profiled in the report can be found in the brochure.

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Download Report Brochure

The Seamless Passenger Journey in Smart Airports – 2025

Please complete the form to access the report brochure.

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