The police may dominate the headlines for the need and subsequent demand for body-worn cameras; nevertheless, there are many other markets that hold great potential for the device type. In Valour Consultancy’s latest report covering the enterprise wearable camera sector, we conducted an in-depth discussion with management in a well-known logistics company responsible for the warehousing of a customer in the North of the United Kingdom.
As part of managing the daily operations of the warehouse, he is accountable for the building’s security. This entails swipe cards for all employees and contractors, a CCTV system, and a randomiser. The warehouse is over 750,000 square feet and sees a considerable uplift in resource at peak times to meet customer demand.
Although the extra human resource is required, there are several drawbacks to relying on a large number of short-term contract employees, one of which is an increase in the level of missing inventory. In the build up to Q4, 2014, the general manager purchased six PR5 body-worn cameras from Pinnacle Response.
His patrol team found the cameras to be simplistic to use, most of the security personnel did not need formal training for the cameras, nor was any special software needed. Patrol videos are downloaded by a cable and stored as MP4 files. Each day’s recordings are stored for 28 days then deleted.
After the end of 2014, the general manager’s missing inventory levels remained flat through all four quarters of the year. Furthermore, four cases of disciplinary action had been taken against workers and all items had been recovered or compensated for.
- 8 hour patrols.
- 2 cameras on active patrol.
- 2 cameras on charge.
- 2 cameras in reserve for second half of patrol.
- PR5 battery life between 4-5 hours.
- Evidence verification to backup workers or patrol persons’ accounts.
- Deterrent to would be thieves.
- Gave confidence to security patrol people to confront would be thieves. There was also a noticeable difference in how people treated them.
- Reduction in claims of inappropriate behaviour when, for example, body searches were carried out in enclosed areas.