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Marlink Remains Largest Retail VSAT Service Provider in 2019

In Valour Consultancy’s latest maritime connectivity report, The Future of Maritime Connectivity – 2020 edition, Marlink Group remained the largest retail service provider for VSAT communication services in 2019. The global service provider increased its revenue market share from 23.1 per cent in 2018, to 23.9 per cent in 2019. 

Marlink has proactive approach to customer service ensuring all its clients and their vessels are functioning at an optimal performance. This has been a particularly poignant matter during the COVID-19 pandemic with large numbers of merchant seafarers stranded at sea away from their friends and families. In addition, the company’s history in the maritime market and strength across all the applications at the firm has also aided its mission of staying at the top of the VSAT retail market. Valour Consultancy estimates that Marlink had more than seven thousand vessels subscribed to its SeaLink VSAT service today. 

Valour Consultancy ranked Speedcast second in the retail VSAT market in 2019. Like Marlink, the company also increased its market share from 2018 primarily due to its acquisition of Globecomm. However, the firm has gone through some financial turmoil recently, filing for Chapter 11 in April 2020 and it will be interesting to see how it will perform in the next 12 months. 

Inmarsat continues to play a strong dual role in the market, providing wholesale MSS and VSAT satellite capacity to its value added resellers (service providers) and also serving some key customers directly. The firm, purchased by a private equity consortium in 2019, has done a good job of switching its large existing MSS customer base to its FX VSAT offerings whilst also getting its VARS to commit to fulfilling a number of vessels on its FX services. An example of this is demonstrated by Inmarsat’s strong relationship with Mitsui O.S.K. Lines (MOL), one of Japan’s largest shipping companies, who announced they plan to continue the roll out of FX across the remainder of all its owned and managed vessels  

Another notable maritime connectivity player has been KVH Industries. The firm has performed exceedingly well with its Agile Plans VSAT leasing service and reported shipping more than 10,000 VSAT antennas cumulatively earlier this year. Note this is across all mobility and land verticals. Nevertheless, its strength does reside within maritime and the firm has recently introduced its successful leasing plan to leisure market customers, opening up a significant number of vessels for new business. 

Unfortunately, Global Eagle has suffered somewhat over recent years and its market share dropped from 10 per cent in 2018 to less than 8 per cent in 2019. This is as a result of having lost a number of key passenger and offshore energy clients to other service providers in recent years. 

Valour Consultancy’s take on the retail VSAT maritime connectivity standings in 2019: 

Looking Forward 

According to the IMF in its June 2020 outlook update  – “Global growth is projected to decline by  –4.9 per cent in 2020, 1.9 percentage points below the April 2020 World Economic Outlook (WEO) forecast. The COVID-19 pandemic has had a more negative impact on activity in the first half of 2020 than anticipated, and the recovery is projected to be more gradual than previously forecast. In 2021 global growth is projected at 5.4 per cent. Overall, this would leave 2021 GDP some 6.5 percentage points lower than in the pre-COVID-19 projections of January 2020. The adverse impact on low-income households is particularly acute, imperiling the significant progress made in reducing extreme poverty in the world since the 1990s 

Valour Consultancy anticipates glass half full perspective. Yes, passenger and offshore energy markets have been decimated by the fear of the pandemic, travel restrictions and the unknown of what is nextNonetheless, other markets have remained less affected, if not up from 2019. The effect of having so many seafarers in the merchant market stranded at sea has been to increase crew welfare video, messaging and telephone communication usage over the last six months. Some of the super wealthy have also seconded themselves on their private superyachts for the period. In addition, the demand for overall food produce such as seafood has remained stable and the market is likely to remain steady over the year. There are many notable pain points in maritime satellite connectivity right now but also a few good ones. Our maritime connectivity report will be providing an October update on 2020 and new projections for 2021 onwards. For more information please click here 

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In addition, the company’s history in the maritime market and strength across all the applications at the firm has also aided its mission of staying at the top of the VSAT retail market. Valour Consultancy estimates that Marlink had more than seven thousand vessels subscribed to its SeaLink VSAT service today.  Valour Consultancy ranked Speedcast second in the retail VSAT market in 2019. Like Marlink, the company also increased its market share from 2018 primarily due to its acquisition of Globecomm. However, the firm has gone through some financial turmoil recently, filing for Chapter 11 in April 2020 and it will be interesting to see how it will perform in the next 12 months.  Inmarsat continues to play a strong dual role in the market, providing wholesale MSS and VSAT satellite capacity to its value added resellers (service providers) and also serving some key customers directly. The firm, purchased by a private equity consortium in 2019, has done a good job of switching its large existing MSS customer base to its FX VSAT offerings whilst also getting its VARS to commit to fulfilling a number of vessels on its FX services. An example of this is demonstrated by Inmarsat’s strong relationship with Mitsui O.S.K. Lines (MOL), one of Japan’s largest shipping companies, who announced they plan to continue the roll out of FX across the remainder of all its owned and managed vessels   Another notable maritime connectivity player has been KVH Industries. The firm has performed exceedingly well with its Agile Plans VSAT leasing service and reported shipping more than 10,000 VSAT antennas cumulatively earlier this year. Note this is across all mobility and land verticals. Nevertheless, its strength does reside within maritime and the firm has recently introduced its successful leasing plan to leisure market customers, opening up a significant number of vessels for new business.  Unfortunately, Global Eagle has suffered somewhat over recent years and its market share dropped from 10 per cent in 2018 to less than 8 per cent in 2019. This is as a result of having lost a number of key passenger and offshore energy clients to other service providers in recent years.  Valour Consultancy’s take on the retail VSAT maritime connectivity standings in 2019:  Looking Forward  According to the IMF in its June 2020 outlook update  - “Global growth is projected to decline by  –4.9 per cent in 2020, 1.9 percentage points below the April 2020 World Economic Outlook (WEO) forecast. The COVID-19 pandemic has had a more negative impact on activity in the first half of 2020 than anticipated, and the recovery is projected to be more gradual than previously forecast. In 2021 global growth is projected at 5.4 per cent. Overall, this would leave 2021 GDP some 6.5 percentage points lower than in the pre-COVID-19 projections of January 2020. The adverse impact on low-income households is particularly acute, imperiling the significant progress made in reducing extreme poverty in the world since the 1990s  Valour Consultancy anticipates glass half full perspective. Yes, passenger and offshore energy markets have been decimated by the fear of the pandemic, travel restrictions and the unknown of what is nextNonetheless, other markets have remained less affected, if not up from 2019. The effect of having so many seafarers in the merchant market stranded at sea has been to increase crew welfare video, messaging and telephone communication usage over the last six months. Some of the super wealthy have also seconded themselves on their private superyachts for the period. In addition, the demand for overall food produce such as seafood has remained stable and the market is likely to remain steady over the year. There are many notable pain points in maritime satellite connectivity right now but also a few good ones. Our maritime connectivity report will be providing an October update on 2020 and new projections for 2021 onwards. For more information please click here  [/fusion_text][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]

Review of Onboard VSAT Connectivity on the Spirit of Tasmania

As part of Valour Consultancy’s remit to produce concise and comprehensive market research reports on the maritime connectivity market, we also like to get out of the office to test maritime connectivity systems out.

On Thursday 17th of January 2019, I crossed the Bass Strait from Melbourne to Devonport on the Spirit of Tasmania. The voyage was a relatively short duration of slightly more than 9 hours. I left Port Phillip Bay at 21:45 and arrived in Devonport at 07:00 of the morning of Friday 18th of January 2019.

During the journey, I purchased the onboard Full Sailing Wi-Fi pass for $20 AUD, equating to $14.35 USD. One other option was available, an hour Wi-Fi pass for $10 AUD.

Performance of Wi-Fi Network
Time – 22:24


My first speed test, 45 minutes into my journey, showed a download speed of 9.85 Mbps, and upload speed of 0.85 Mbps. The high download speed likely reflects the relatively few passengers using the service at the time. I didn’t test out internet pass for streaming any audio or video content, however, on the vessel’s marketing material, it states “certain types of content or high bandwidth intensive usages may be limited or blocked”. It was noticeable that web pages were taking 2-3 seconds to load up, and this is most likely a reflection of the high latency of the connection, which was stated in the marketing material of the vessel’s Internet pass.

Time – 00:28

My second speed test, almost three hours into the journey, and a significant distance from port, resulted in a much lower download speed, 2.54 Mbps, and an upload speed that was slightly lower than my first test of 0.80 Mbps.
It is unlikely more passengers would have been using the vessel’s connectivity system. It is possible more vessels were using the same capacity in the same area, or the system switched to another beam with less available capacity. On closer examination of Thaicom 4’s sport beams, it looks like there is one spot beam covering the Port Phillip Bay area close to land and another covering much of the rest of the Bass Strait and Tasmania.
Overall, I was very impressed with the speed of the service and ease of use, although I did encounter a few security warnings upon initially joining the network.

Service Provider and Satellite Operator

Shortly after purchasing the Internet pass, I received an invoice from Nava System – a service platform run by Orion Satellite Systems for its maritime activities. The company is based in Perth, Western Australia and is owned 100 per cent by Thaicom.
The Thai satellite operator serves five key verticals, and its maritime service resides in its mobility portfolio. The service operates predominantly on its IPStar (Thaicom – 4 satellite) Ku-band HTS service which is regionally focussed on China, India, Japan and the South East Asian countries, as well as Australia and New Zealand. The satellite has a Ku-band capacity of 45 Gbps.
Overall, the satellite operator has four other satellites and serves 13 countries in the Asia-Pacific, Middle East and Africa regions.
Please see the coverage map of Thaicom’s satellite 4 coverage service below:

Spirit of Tasmania aside, Thaicom’s other notable wins include announcing, in August 2018, Uniwise Offshore Limited, an Asian offshore support vessel operator that will use Nava on its entire fleet of more than 30 vessels. In November 2018 during in the firm’s Q3 2018 investor relations presentation, it was revealed that an additional 27 vessels were added to the Nava platform in Thailand, reaching a total of 47 vessels. Thaicom has also signed a contract with the Royal Thai Navy for an additional 12 vessels.

Equipment

Upon investigation on the top deck I caught a glimpse of two units, a large VSAT unit manufactured by SeaTel, and a Sailor L-band FBB terminal as a back-up system. It was difficult to gauge the size of the antenna due to the distance they were away from me.

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[fusion_builder_container hundred_percent="no" equal_height_columns="no" menu_anchor="" hide_on_mobile="small-visibility,medium-visibility,large-visibility" class="" id="" background_color="" background_image="" background_position="center center" background_repeat="no-repeat" fade="no" background_parallax="none" parallax_speed="0.3" video_mp4="" video_webm="" video_ogv="" video_url="" video_aspect_ratio="16:9" video_loop="yes" video_mute="yes" overlay_color="" video_preview_image="" border_size="" border_color="" border_style="solid" padding_top="" padding_bottom="" padding_left="" padding_right=""][fusion_builder_row][fusion_builder_column type="1_1" layout="1_1" background_position="left top" background_color="" border_size="" border_color="" border_style="solid" border_position="all" spacing="yes" background_image="" background_repeat="no-repeat" padding_top="" padding_right="" padding_bottom="" padding_left="" margin_top="0px" margin_bottom="0px" class="" id="" animation_type="" animation_speed="0.3" animation_direction="left" hide_on_mobile="small-visibility,medium-visibility,large-visibility" center_content="no" last="no" min_height="" hover_type="none" link=""][fusion_text columns="" column_min_width="" column_spacing="" rule_style="default" rule_size="" rule_color="" hide_on_mobile="small-visibility,medium-visibility,large-visibility" class="" id="" animation_type="" animation_direction="left" animation_speed="0.3" animation_offset=""] As part of Valour Consultancy’s remit to produce concise and comprehensive market research reports on the maritime connectivity market, we also like to get out of the office to test maritime connectivity systems out. On Thursday 17th of January 2019, I crossed the Bass Strait from Melbourne to Devonport on the Spirit of Tasmania. The voyage was a relatively short duration of slightly more than 9 hours. I left Port Phillip Bay at 21:45 and arrived in Devonport at 07:00 of the morning of Friday 18th of January 2019. During the journey, I purchased the onboard Full Sailing Wi-Fi pass for $20 AUD, equating to $14.35 USD. One other option was available, an hour Wi-Fi pass for $10 AUD. Performance of Wi-Fi Network Time – 22:24 My first speed test, 45 minutes into my journey, showed a download speed of 9.85 Mbps, and upload speed of 0.85 Mbps. The high download speed likely reflects the relatively few passengers using the service at the time. I didn’t test out internet pass for streaming any audio or video content, however, on the vessel’s marketing material, it states “certain types of content or high bandwidth intensive usages may be limited or blocked”. It was noticeable that web pages were taking 2-3 seconds to load up, and this is most likely a reflection of the high latency of the connection, which was stated in the marketing material of the vessel’s Internet pass. Time – 00:28 My second speed test, almost three hours into the journey, and a significant distance from port, resulted in a much lower download speed, 2.54 Mbps, and an upload speed that was slightly lower than my first test of 0.80 Mbps. It is unlikely more passengers would have been using the vessel’s connectivity system. It is possible more vessels were using the same capacity in the same area, or the system switched to another beam with less available capacity. On closer examination of Thaicom 4’s sport beams, it looks like there is one spot beam covering the Port Phillip Bay area close to land and another covering much of the rest of the Bass Strait and Tasmania. Overall, I was very impressed with the speed of the service and ease of use, although I did encounter a few security warnings upon initially joining the network. Service Provider and Satellite Operator Shortly after purchasing the Internet pass, I received an invoice from Nava System – a service platform run by Orion Satellite Systems for its maritime activities. The company is based in Perth, Western Australia and is owned 100 per cent by Thaicom. The Thai satellite operator serves five key verticals, and its maritime service resides in its mobility portfolio. The service operates predominantly on its IPStar (Thaicom – 4 satellite) Ku-band HTS service which is regionally focussed on China, India, Japan and the South East Asian countries, as well as Australia and New Zealand. The satellite has a Ku-band capacity of 45 Gbps. Overall, the satellite operator has four other satellites and serves 13 countries in the Asia-Pacific, Middle East and Africa regions. Please see the coverage map of Thaicom’s satellite 4 coverage service below: Spirit of Tasmania aside, Thaicom’s other notable wins include announcing, in August 2018, Uniwise Offshore Limited, an Asian offshore support vessel operator that will use Nava on its entire fleet of more than 30 vessels. In November 2018 during in the firm’s Q3 2018 investor relations presentation, it was revealed that an additional 27 vessels were added to the Nava platform in Thailand, reaching a total of 47 vessels. Thaicom has also signed a contract with the Royal Thai Navy for an additional 12 vessels. Equipment Upon investigation on the top deck I caught a glimpse of two units, a large VSAT unit manufactured by SeaTel, and a Sailor L-band FBB terminal as a back-up system. It was difficult to gauge the size of the antenna due to the distance they were away from me. [/fusion_text][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]

The Future of Maritime Connectivity – A Sneak Preview

In October 2018, Valour Consultancy will publish a long-awaited update to its maritime connectivity report. For those that simply cannot wait to get a hold of this information, we thought we’d share a sneak peek of our just-realised preliminary data…

Our statistics show that the global maritime connectivity market will continue to grow strongly in 2018, with annual service revenues projected to reach $1.6 billion by the end of the year. This represents a 5.4 per cent increase from 2017.

The VSAT portion of the market is anticipated to drive future growth, with MSS service revenues declining over the coming years. By the end of 2017, VSAT terminals accounted for only nine per cent of the installed base of vessels with some type of connectivity system installed. This will increase to 10 per cent by the end of 2018 and 18 per cent by 2027.

Revenues from VSAT terminal services represented 68 per cent of the total market (equivalent to some $1 billion) in 2017. Average monthly revenues per terminal for C-, Ku-, and Ka-band services differ considerably, however, and were recorded at $5,750, $3,078, and $2,757, respectively, in 2017. In comparison, average monthly service revenues for L-band terminals were just $169.

The passenger segment is a particularly lucrative market as many cruise and ferry line operators are seeking out greater satellite bandwidth capacities to match an ever-increasing demand from passengers to use Internet-enabled smartphones and tablets. Not only do people want to eat their breakfasts, lunches, and dinners; they wish to take pictures of them and post them on social media pages for all the world to see (or sea, if you pardon the pun).

In other maritime verticals, such as merchant, the desire to improve crew welfare is a major driver for the adoption of VSAT technologies for voice, video and email communications. Spending months away from friends and family without any communications can be sapping on morale and will likely lead to staff reconsidering their career or employment choices.

Another major driver within the shipping industry is the digitalisation of vessel operations and increasing operational efficiencies. One key cost saver is anticipating maintenance or repair work before a piece of machinery on the vessel breaks down out at sea, which is much costlier to fix than a vessel docked at a port.

Furthermore, people’s expectations are changing to the degree that not having the ability to access emails or messages is intolerable no matter where they are in the world, on land, at sea or in the air. This is a very notable trend in the leisure market. Yacht or smaller leisure boat owners want to continue with their normal life and business routines whilst sailing around the world. Access to connectivity is essential for them to achieve this.

The Future of Maritime Connectivity” report projects maritime connectivity service revenues will reach almost $2.1 billion by the end of 2027. The leisure and passenger segments are predicted to be the fastest growing areas. Indeed, ARPU for some of the biggest cruise vessels using VSAT systems is expected to easily surpass $30,000 per month.

Speedcast, the Australian service provider, has been very successful in the passenger market thanks in part to the 2017 acquisition of Harris Caprock and August 2018 purchase of Globecomm.

Within the next ten years, global VSAT terminal deployments will treble to more than 72,000 units. The Ka-band market is projected to record the biggest increase, expanding ten-fold from a small base of around 3,000 terminals at the end of 2017, to greater than 30,000 by 2027. In fact, Inmarsat recently revealed that it expects to carry out the 5,000th ship installation of its Fleet Xpress solution by the end of this month, which gives an idea of just how quickly this particular technology is being adopted.

With the prospects for VSAT in maritime incredibly rosy, it can be easy to overlook the MSS market. As such, the report also delves into the low-speed and no voice MSS segment (GMDSS and asset tracking) of the maritime communications market and provides forecasts for the broadband and voice portion (Fleet Broadband and OpenPort). Although VSAT is steadily cannibalising these markets across different maritime verticals, annual L-band service revenues are projected to decline at a slower rate than some might expect. Demand in the fishing, merchant and leisure sectors will continue to support this limited bandwidth technology.

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[fusion_builder_container hundred_percent="no" equal_height_columns="no" menu_anchor="" hide_on_mobile="small-visibility,medium-visibility,large-visibility" class="" id="" background_color="" background_image="" background_position="center center" background_repeat="no-repeat" fade="no" background_parallax="none" parallax_speed="0.3" video_mp4="" video_webm="" video_ogv="" video_url="" video_aspect_ratio="16:9" video_loop="yes" video_mute="yes" overlay_color="" video_preview_image="" border_size="" border_color="" border_style="solid" padding_top="" padding_bottom="" padding_left="" padding_right=""][fusion_builder_row][fusion_builder_column type="1_1" layout="1_1" background_position="left top" background_color="" border_size="" border_color="" border_style="solid" border_position="all" spacing="yes" background_image="" background_repeat="no-repeat" padding_top="" padding_right="" padding_bottom="" padding_left="" margin_top="0px" margin_bottom="0px" class="" id="" animation_type="" animation_speed="0.3" animation_direction="left" hide_on_mobile="small-visibility,medium-visibility,large-visibility" center_content="no" last="no" min_height="" hover_type="none" link=""][fusion_imageframe image_id="4867|full" max_width="" style_type="" blur="" stylecolor="" hover_type="none" bordersize="" bordercolor="" borderradius="" align="center" lightbox="no" gallery_id="" lightbox_image="" lightbox_image_id="" alt="" link="" linktarget="_self" hide_on_mobile="small-visibility,medium-visibility,large-visibility" class="" id="" animation_type="" animation_direction="left" animation_speed="0.3" animation_offset=""]http://217.199.187.200/valourconsultancy.com/wp-content/uploads/2018/09/yacht-3480913_1280-min-1024x682-1.jpg[/fusion_imageframe][fusion_separator style_type="default" hide_on_mobile="small-visibility,medium-visibility,large-visibility" class="" id="" sep_color="#ffffff" top_margin="20" bottom_margin="20" border_size="" icon="" icon_circle="" icon_circle_color="" width="" alignment="center" /][fusion_text]In October 2018, Valour Consultancy will publish a long-awaited update to its maritime connectivity report. For those that simply cannot wait to get a hold of this information, we thought we’d share a sneak peek of our just-realised preliminary data… Our statistics show that the global maritime connectivity market will continue to grow strongly in 2018, with annual service revenues projected to reach $1.6 billion by the end of the year. This represents a 5.4 per cent increase from 2017. The VSAT portion of the market is anticipated to drive future growth, with MSS service revenues declining over the coming years. By the end of 2017, VSAT terminals accounted for only nine per cent of the installed base of vessels with some type of connectivity system installed. This will increase to 10 per cent by the end of 2018 and 18 per cent by 2027. Revenues from VSAT terminal services represented 68 per cent of the total market (equivalent to some $1 billion) in 2017. Average monthly revenues per terminal for C-, Ku-, and Ka-band services differ considerably, however, and were recorded at $5,750, $3,078, and $2,757, respectively, in 2017. In comparison, average monthly service revenues for L-band terminals were just $169. The passenger segment is a particularly lucrative market as many cruise and ferry line operators are seeking out greater satellite bandwidth capacities to match an ever-increasing demand from passengers to use Internet-enabled smartphones and tablets. Not only do people want to eat their breakfasts, lunches, and dinners; they wish to take pictures of them and post them on social media pages for all the world to see (or sea, if you pardon the pun). In other maritime verticals, such as merchant, the desire to improve crew welfare is a major driver for the adoption of VSAT technologies for voice, video and email communications. Spending months away from friends and family without any communications can be sapping on morale and will likely lead to staff reconsidering their career or employment choices. Another major driver within the shipping industry is the digitalisation of vessel operations and increasing operational efficiencies. One key cost saver is anticipating maintenance or repair work before a piece of machinery on the vessel breaks down out at sea, which is much costlier to fix than a vessel docked at a port. Furthermore, people’s expectations are changing to the degree that not having the ability to access emails or messages is intolerable no matter where they are in the world, on land, at sea or in the air. This is a very notable trend in the leisure market. Yacht or smaller leisure boat owners want to continue with their normal life and business routines whilst sailing around the world. Access to connectivity is essential for them to achieve this. “The Future of Maritime Connectivity” report projects maritime connectivity service revenues will reach almost $2.1 billion by the end of 2027. The leisure and passenger segments are predicted to be the fastest growing areas. Indeed, ARPU for some of the biggest cruise vessels using VSAT systems is expected to easily surpass $30,000 per month. Speedcast, the Australian service provider, has been very successful in the passenger market thanks in part to the 2017 acquisition of Harris Caprock and August 2018 purchase of Globecomm. Within the next ten years, global VSAT terminal deployments will treble to more than 72,000 units. The Ka-band market is projected to record the biggest increase, expanding ten-fold from a small base of around 3,000 terminals at the end of 2017, to greater than 30,000 by 2027. In fact, Inmarsat recently revealed that it expects to carry out the 5,000th ship installation of its Fleet Xpress solution by the end of this month, which gives an idea of just how quickly this particular technology is being adopted. With the prospects for VSAT in maritime incredibly rosy, it can be easy to overlook the MSS market. As such, the report also delves into the low-speed and no voice MSS segment (GMDSS and asset tracking) of the maritime communications market and provides forecasts for the broadband and voice portion (Fleet Broadband and OpenPort). Although VSAT is steadily cannibalising these markets across different maritime verticals, annual L-band service revenues are projected to decline at a slower rate than some might expect. Demand in the fishing, merchant and leisure sectors will continue to support this limited bandwidth technology.[/fusion_text][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]

Debunking Misconceptions About Connectivity in The Maritime Industry

When Nautilus International – a global trade union and professional association for seafarers and other crew in the maritime industry – carried out their 2017 investigation into connectivity at sea, major attention was given to the quality of connectivity that crew have onboard.

In an era where connectivity is no longer an expectation but a norm, this survey found that 88% of crew were able to connect to the Internet regularly, which is an improvement for an industry that tends to embrace technology relatively slowly.

Communication anomalies against connectivity onboard

Not only had connectivity made an impact on crew’s attitude towards long-term employment opportunities and social issues, it also redefined human resources retaining policies in accordance with the Maritime Labor Convention adopted in 2006.

Yet, this survey reported some communication anomalies that maritime employers need to address if they are to improve the lives of those who work in remote locations.

Whilst 83% of companies commented that they were concerned that crew may download illegal or adult content, only 16% of crew reported unauthorised content as a main reason for not providing Internet access for personal use.

At a first glance, maritime employers appear to be reluctant to the provision of onboard connectivity for cyber-security reasons, but firms fail to take heed of the growing interest of employees to work on a policy that solves any discrepancy with regards to connectivity for personal use.

As a matter of fact, 84% of respondents said they would be willing to sign an Internet usage policy with their employer if it were to translate into better connectivity while onboard.

Installations and running costs against connectivity onboard

Maritime employees also alluded that service installations and running costs are key reasons why companies deny Internet access for personal use onboard, which cannot be otherwise proven considering that every vessel has different bandwidth and/or communication needs.

While there are several packages and integral alternatives available to maritime companies in the market, debunking cost-related justifications requires valid scenario constructions and estimates, which, to some extent, were abstractly covered by the above-mentioned international survey.

Cognisant of VSAT broadband opportunities, iDirect has introduced, discussed, and analysed typical costs per MB based on C-band, Ku-band, and L-band coverage. By designing a business case for every broadband choice, this study developed a price spread for overall costs depending on usage profiles.

This construct has helped the group to amortise installation costs over fixed periods and put them together with monthly usage charges to conclude that C-band and Ku-band choices are more cost-effective than L-band coverage over the long-term.

From a financial perspective, iDirect argues that making an investment on VSAT technologies over the short-run could be painful, but the return on investment (ROI) over the long term outranks any pay-per-use model today. Yet, when it comes to satellite communications, integration and service adjustments are vital during a loss of service.

To avoid service disruptions, L-band coverage works impressively as a VSAT-backup alternative, which delivers resiliency at its best. For example, Iridium – a global satellite communications provider – is launching Iridium NEXT to create a new constellation of satellites with an upgraded L-band coverage, which is scheduled to be completed by mid-2018.

Distraction against connectivity onboard

Lastly, another critical obstacle to the provision of Internet access for personal use is distraction from work, which also adheres to the sailor’s perception of connectivity onboard, covered by marineinsights.com.

Motivated by the plausibility of connecting seafarers with their loved ones, this article outlined key disadvantages against Internet onboard ships based on behavioural justifications, risks on duty, and unapproved actions.

“Behavioural justifications” refers to reduced socialisation, inappropriate usage times, and social media addiction, whereas “unapproved actions” comprises conflicts and misunderstandings in usage, adult or questionable content, brand-damaging or immoral content, offensive or discrediting posts, and Internet piracy.

Notwithstanding the fact that both behavioural justifications and unapproved actions are side-effects of the investment in connectivity in deep waters, which commonly take place during recess time, “risks on duty” further details the effect that connectivity has upon performance.

Engaged seafarers explained that “risks on duty”, which includes watchkeeping interference, troubleshooting, and other work-related distractions increases the margin of error that certain tasks cannot simply afford.

Again, as it was anteriorly mentioned above, 84% of seafarers are willing to sign an Internet usage policy with their employer if that initiative translates into a better connectivity while onboard. However, when it comes to social interactions, this same survey shows that not speaking the common language makes a stronger impact upon social interaction onboard than crew connectivity.

Fulfilling operational and crew expectations by connecting vessels

Owners and operators cannot afford to underestimate the power of connectivity ever again. Note that maritime companies are facing continuous demands on data-driven applications for strategic decision-making and other operational/safety efficiencies that are pivotal to success.

Similarly, there is a growing emphasis in career progression and training methods that could only be powered by changes in service infrastructure. A new generation of seafarers are breaking the status-quo in the maritime industry, expecting uninterrupted connectivity for professional and personal use regardless of location.

Limiting connectivity today results in competitive disadvantage and stagnation not only for owners and operators but also for the entire industry. For that reason, the maritime industry needs to be reactive to crew demands, take a long-term approach towards crew retention, and start connecting vessels in the most reliable, cost-effective way.

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In an era where connectivity is no longer an expectation but a norm, this survey found that 88% of crew were able to connect to the Internet regularly, which is an improvement for an industry that tends to embrace technology relatively slowly. Communication anomalies against connectivity onboard Not only had connectivity made an impact on crew’s attitude towards long-term employment opportunities and social issues, it also redefined human resources retaining policies in accordance with the Maritime Labor Convention adopted in 2006. Yet, this survey reported some communication anomalies that maritime employers need to address if they are to improve the lives of those who work in remote locations. Whilst 83% of companies commented that they were concerned that crew may download illegal or adult content, only 16% of crew reported unauthorised content as a main reason for not providing Internet access for personal use. At a first glance, maritime employers appear to be reluctant to the provision of onboard connectivity for cyber-security reasons, but firms fail to take heed of the growing interest of employees to work on a policy that solves any discrepancy with regards to connectivity for personal use. As a matter of fact, 84% of respondents said they would be willing to sign an Internet usage policy with their employer if it were to translate into better connectivity while onboard. Installations and running costs against connectivity onboard Maritime employees also alluded that service installations and running costs are key reasons why companies deny Internet access for personal use onboard, which cannot be otherwise proven considering that every vessel has different bandwidth and/or communication needs. While there are several packages and integral alternatives available to maritime companies in the market, debunking cost-related justifications requires valid scenario constructions and estimates, which, to some extent, were abstractly covered by the above-mentioned international survey. Cognisant of VSAT broadband opportunities, iDirect has introduced, discussed, and analysed typical costs per MB based on C-band, Ku-band, and L-band coverage. By designing a business case for every broadband choice, this study developed a price spread for overall costs depending on usage profiles. This construct has helped the group to amortise installation costs over fixed periods and put them together with monthly usage charges to conclude that C-band and Ku-band choices are more cost-effective than L-band coverage over the long-term. From a financial perspective, iDirect argues that making an investment on VSAT technologies over the short-run could be painful, but the return on investment (ROI) over the long term outranks any pay-per-use model today. Yet, when it comes to satellite communications, integration and service adjustments are vital during a loss of service. To avoid service disruptions, L-band coverage works impressively as a VSAT-backup alternative, which delivers resiliency at its best. For example, Iridium – a global satellite communications provider – is launching Iridium NEXT to create a new constellation of satellites with an upgraded L-band coverage, which is scheduled to be completed by mid-2018. Distraction against connectivity onboard Lastly, another critical obstacle to the provision of Internet access for personal use is distraction from work, which also adheres to the sailor’s perception of connectivity onboard, covered by marineinsights.com. Motivated by the plausibility of connecting seafarers with their loved ones, this article outlined key disadvantages against Internet onboard ships based on behavioural justifications, risks on duty, and unapproved actions. “Behavioural justifications” refers to reduced socialisation, inappropriate usage times, and social media addiction, whereas “unapproved actions” comprises conflicts and misunderstandings in usage, adult or questionable content, brand-damaging or immoral content, offensive or discrediting posts, and Internet piracy. Notwithstanding the fact that both behavioural justifications and unapproved actions are side-effects of the investment in connectivity in deep waters, which commonly take place during recess time, “risks on duty” further details the effect that connectivity has upon performance. Engaged seafarers explained that “risks on duty”, which includes watchkeeping interference, troubleshooting, and other work-related distractions increases the margin of error that certain tasks cannot simply afford. Again, as it was anteriorly mentioned above, 84% of seafarers are willing to sign an Internet usage policy with their employer if that initiative translates into a better connectivity while onboard. However, when it comes to social interactions, this same survey shows that not speaking the common language makes a stronger impact upon social interaction onboard than crew connectivity. Fulfilling operational and crew expectations by connecting vessels Owners and operators cannot afford to underestimate the power of connectivity ever again. Note that maritime companies are facing continuous demands on data-driven applications for strategic decision-making and other operational/safety efficiencies that are pivotal to success. Similarly, there is a growing emphasis in career progression and training methods that could only be powered by changes in service infrastructure. A new generation of seafarers are breaking the status-quo in the maritime industry, expecting uninterrupted connectivity for professional and personal use regardless of location. Limiting connectivity today results in competitive disadvantage and stagnation not only for owners and operators but also for the entire industry. For that reason, the maritime industry needs to be reactive to crew demands, take a long-term approach towards crew retention, and start connecting vessels in the most reliable, cost-effective way.[/fusion_text][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]