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The Seamless Passenger Journey in Smart Airports – 2021

Valour Consultancy and P.A.ID Strategies have combined their expertise on aviation, digital identity and biometrics to deliver the first edition of this smart airports report. It focusses on the passenger experience and interactions of travellers as they pass through touchpoints, including check-in, bag drop, pre-security, lounge access, immigration, boarding gate, customs and border control.

The report provides a timely insight into the current market status and future direction. It reviews the impact of COVID-19 on investment decisions in each region and outlines how the adoption of smart airport touchpoints can aid recovery and improve operational efficiency.

The brochure contains:

  • Report overview, scope and methodology
  • Table of contents
  • Coverage and key questions answered
  • Pricing information

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Report summary infographic

Our free infographic introduces some of the report’s key findings. It provides a review of the current installed base of passenger touchpoints, split by technology type and region, followed by market growth projections over the next decade. Access the infographic here.